It is very important for us to know your requests, complaints, claims, suggestions and compliments in order to improve our products and services. Your comments will help us to take the necessary actions. If you wish to make your application anonymously, do not fill in the personal information fields or call 320 498 0126.
It is very important for us to know your requests, complaints, claims, suggestions and compliments in order to improve our products and services. Your comments will help us to take the necessary actions. If you wish to make your application anonymously, do not fill in the personal information fields or call 320 498 0126. TYPE OF APPLICATION
- Request: It is any request made in order to obtain a response. Your response can be formulated either verbally or in writing.
- Complaint: It is the verbal or written manifestation made by our stakeholders regarding a dissatisfaction with the provision of the service or product.
- Complaint: It is the verbal or written manifestation made by our stakeholders regarding a breach in the promise of service or product quality.
- Suggestion: It is the verbal or written manifestation referring to an idea or proposal to improve and that arises as an initiative from our stakeholders, who perceive it as an alternative that strengthens the company and that tends to satisfaction.
- Congratulations: It is the manifest recognition for the good service and quality of the products.
