Política de devoluciones y reembolsos

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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It creates higher natural levels of resistance to pests and
disease. Best Smoothies ever lovely

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Productos Premium de Cacay de Origen Sostenible

Kahai SAS Bogotá, Colombia

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Due to its high nutritional value, large size and full flavor, it is considered a "Super Nut". It is rich in Proteins and Minerals; among nuts, it is the highest in Omegas and Fiber, and the lowest in Carbs.

Its consumption helps cholesterol lowering, improves intestinal transit and it is ideal for diets. Cacay nuts are very tasty and compared to other nuts it is the crunchiest, which is desirable in the industry as nuts are added to foods to improve texture.

 
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It's a 100% natural anti-aging with clinical studies that prove its efficacy. Its high content of Linoleic Acid, Vitamin E, and Retinol helps prevent and combat the main signs of aging. • Quick absorption that leaves no oily feeling • Mild nutty scent that fades fast • Food Grade Ingredient • Compliante with Cosmos and Natural Ecocert standards.   DOWNLOAD TECHNICAL SHEET | DOWNLOAD BROCHURE
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The remaining flour after extracting the oil is a higly nutritious food suplement. It is a vegetable protein, gluten-free and naturally rich in fiber, omegas and calcium.

It contains 4 times more protein than Quinoa, twice as much as Almond flour and is more digestible than soy meal. It is a complete protein as it has the 9 essential amino acids BCAAs (branched) and a high content of L-arginine. 

 
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The Cacay tree is a treasure of our biodiversity, its leaves produce a very sweet nectar that is collected by bees and converted into this unique, nutritious, and delicious honey.

Help us preserve bees and contribute to pollination for the well-being of our planet.
• Monofloral Honey
• Delicious taste
• Not cloying
• Light and easy to spread
• Does not crystallize
• Quality assurance, own apiaries

 
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